ReGuild Terms & Conditions
How it works
Send clear photographs of your items to Reguild@32theguild.com for approval with details of the brand, size and any other relevant information.
For luxury brand bags and accessories, please send photographic authentication such as ID cards, proof of purchase where possible.
Due to the volume of submissions, we will only respond to emails for items that we are able to sell and that meet our ReGuild requirements.
Designer, high-end and luxury brands in line with the 32 The Guild aesthetic.
Items must be 'as new' or in excellent condition, marked, damaged or very worn items will not be accepted.
Ready-to-wear and in-season pieces bought within the last few seasons.
ie. Winter coats accepted for a/w, summer dresses accepted for s/s.
Pricing and Payments
A guide price will be initially issued via email, followed by a confirmed sale price once the item has been received and thoroughly inspected by our team.
Depending on which option you have chosen, once sold, you will receive either 50% of the sale price or 75% in store credit 30 days after the sale date (to be issued at the end of each month with our 7 day return window taken into account).
You will be able to view sales via the customer portal and payments will be made via bank transfer.
Once agreed via email, please send your items via a 'signed for' service to the below address, including your contact details. Please do not send items without our confirmation.
32 The Guild (ReGuild)
32 Guildhall Road
(Office hours Tuesday to Saturday)
We will keep your items for 8 weeks from the date of website publication, after that period, items must be collected or a DPD delivery return can be purchased for £7.95.
Please note, it is your responsibility to manage your ReGuild items via the portal, a reminder will not be sent and any unclaimed pieces will be donated to charity as soon as the 8 week period has passed.
Sell with confidence
As an award-winning independent store with an established website, we will take care of the whole re-selling process from photographing your items, website management, social media promotion through to the selling and shipping of your items. You will however, be able to keep up-to-date with your sales via the customer portal.